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shipping and returnS

shipping POLICY

Artworks and prints are carefully packaged by the artist and shipped via UPS or FedEx. International orders may incur additional taxes upon delivery, which is not covered by Lj's Art Shop. All domestic print orders will include a flat rate shipping charge of $8, and International orders will include a flat rate shipping charge of $15. All orders over $100 will require a signature upon delivery, and include a tracking number and insurance.​

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It typically takes 3-5 business days to process your order and ship it (not including weekends and holidays). After your order has shipped, standard delivery ranges from 3-7 days, with most customers receiving their print between 8-14 days. Please note that sometimes this window can shift due to unexpected delays caused by inclement weather.​

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If your order is marked as delivered and you did not receive the order, you must file a claim with the courier. Often times Fedex or UPS is able to track down the missing package. Unfortunately I am not able to replace or refund items that have been stolen after they are marked as delivered.

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If the address provided was incorrect or failed to deliver at the provided address it will eventually be returned to Lj's Art Shop. Once the order is returned I can update your delivery address and send the order back out. 

What if my order arrives damaged?

Even though great care goes into protecting your order during shipment, sometimes damages occur. If your print arrives damaged from shipping, please send photos of the damage to info@ljsartshop.com within 7 days of delivery, and I’ll be happy to ship you a replacement. 

Return policy

This is a small business where prints are made to order, and because of that I'm unable to accept returns. If you have an issue with your order please reach out and I'll do what I can to make it right.

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